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Cuan Saor Women's Refuge

24 Hour Helpline 1800 57 67 57

Phone Safety

Also see safe surfing, email and social networking safety.

The information on this page has been reproduced with the kind permission of Womens Aid

If you suspect or know your phone usage is being monitored, there are a number of steps you may be able to take to cover your tracks.

Please note, the information below is for guidance only and may not completely protect your privacy.

Blocking Numbers


'Block It'. It's a free service which helps to combat bullying on mobile phones. If you are an O2 customer you can block text, picture or video messages coming to you on your mobile phone. The service is easy to use and free of charge. All you do is just text Block It start to 50216 to get started. Read more here.


Call Meteor on 1747 tell them the number you want blocked and Meteor will go ahead and block that number. For more information go to www.meteor.ie.


Vodafone has developed the 'Vodafone Safety Net' application for Android and some nokia phones. While this is primarily for parents and children tackling cyber bullying, it can also be used by anyone to block calls and texts from nuisance numbers. This is also available to customers with other mobile operaters. For more information and for a list of phones able to support the application, click here.

Generally, if your phone is unable to support the 'Vodafone Safety Net' application you can't block specific numbers on vodafone by calling them. However If you contact the gardai they contact vodafone through Vodafone's security department. Then they block the number. For a list of local Gard√° stations click here.


You can block numbers from calling or texting your eMobile phone, by calling Customer Care on 1800 69 00 00.

The terms and conditions of this service can be viewed here.


Unfortunately, blocking numbers is not possible directly through the network.

However, many handsets sold by Postfone allow the user to block numbers. This is called a 'reject list' on Samsung models. These include:

The customer service team can advise you on how to do this.

Customer care: 1850 789 789 (All calls cost 20c).

Tesco Mobile Ireland

Unfortunately, blocking numbers is not possible directly through the network.

Some handsets will give you the option to block certain numbers. This is called a 'reject list' on Samsung models.

You can find out what handsets have this option, or change your number by contacting Customer Care on 1749.

FREEPHONE 1800 57 67 57

Our Vision: Cuan Saor has a vision of society which respects the human rights of women and children to live violence free.

Our Mission: Cuan Saor's Mission is to support all women and children who have experienced domestic violence